Difference Between Manufacturers Guarantee and Warranty
The manufacturer’s guarantee and warranty are terms we hear when buying new items. The concept of security is very old in the sale of products and services and is about the promise of product quality to consumers. They are essential to protect the interests of consumers. People in the general sense comfortable when they find a guarantee for a specified time period with a product or service as they are sure of receiving the item replaced at no cost within the warranty period if it develops a fault. Yet people are troubled by the use of the word warranty they believe it is a little adulterated version of a guarantee. Let us try to understand that where do the differences between a warranty and a guarantee reside.
It is a document that you get on the purchase of an item. It sets out a promise made by the manufacturer for replacement if the product develops a fault in a fixed period of time after purchase. The guarantee is a legal status and the consumer can receive it using a court of law no matter if he paid for it or received without cost with the product. The warranty is normally given by the manufacturers only.
It is also a document to protect the rights of consumers. It looks more or less a policy we buy products. It is normally issued by the distributors and retailers and covers the cost of repairing the barrier developed by the products. The warranty is also limited in nature as they apply for a specified time period only.
Some people feel that guarantee is always better than receiving a warranty, but what use is a 10 year guarantee if you find that the company is out of business after 4-5 years and you face the problem with the product? On the other hand, a guarantee provided by a seller is of much use as you can repair your product without paying any amount within the period for which the warranty is applicable. However, with a guarantee you receive a replacement product, but if the warranty, you receive only one repair the defective product.